Privacy Policy

We take our commitment to your privacy seriously and treat any information you supply to us with care. For certain aspects of our service we may ask you to provide us with personal information, including your name, e-mail address, correspondence address and contact telephone numbers. We gather this information to allow us to provide you with a better service.


Examples of the data we may collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, connection information such as browser type and version, the full Uniform Resource Locators (URL), your clickstream to, through and from our website (including date and time), cookie number and pages you viewed. In using our website you accept that your personal data may be used for such purposes.

We will not sell, distribute or disclose information about you or your personal usage of our website without your consent or unless required or permitted to do so by law. If you subscribe to our mailing lists we may also ask you to answer various general questions about yourself.

In addition to the information which you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small text files our website can use to recognise repeat users and allow us to observe behaviour and compile aggregate data in order to improve our website for you. Cookies also allow us to count the number of unique and return visitors to our website. You can configure your internet browser to accept or reject certain cookies or inform you when a cookie is saved.

We may monitor customer traffic patterns, website usage and related information in order to optimise your use of the website and we may give aggregated statistics to a reputable third party, but these statistics will include no information personally identifying you.

We may also use the information we gather to notify you about important functionality changes and alterations to the website, or offers of products, services or information that might be of particular interest to you. By submitting your information and ticking the requisite boxes on any order form or when subscribing to the services available on our website, you expressly consent to such use and transfer, to the extent permitted by applicable law.

Sharing Data

We comply with, and are registered under, the Data Protection laws in the United Kingdom. We take all reasonable care to prevent any unauthorized access to and use of your personal data. In case any fraudulent activity is detected on the website, or, without limitation, in connection with the breach of intellectual property rights through the use of the website, we may release personal information in order to comply with any applicable law or regulation, or assert our rights as well as those of our business partners.

We will not provide your details to any third party without your consent, except where we are required to do so by law.

Surveys, Newsletters & Competitions

We always aim to improve the services we offer. As a result we occasionally canvass our customers using surveys or inform you of upcoming promotions or other relevant information, by means of newsletters or emails provided that you have given prior and express consent. Your participation on our website may mean that we occasionally contact you with the opportunity to enter competitions. Participation in surveys and competitions and subscription to newsletters is voluntary, and you are under no obligation to reply to any survey or invitation to a competition you might receive from us. Should you choose to sign up to these surveys or newsletters, or to enter a competition, we will treat the information you provide in accordance with this Privacy Policy.

If you do not wish to receive any mailings, email with your email address, customer number or name and address details.

Your Consent

By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

If any of the terms of these Conditions of Use are deemed invalid, void or unenforceable for any reason, they will be severed from the rest of these Conditions of Use which shall remain unaffected. If you breach these Conditions of Use and we take no action we will still be entitled to use our rights and remedies in other situations where you are in breach.

Governing Law & Jurisdiction

Any matter arising from or in connection with these Conditions of Use shall be governed by and construed in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.