At Stericycle, we take pride in our customer service and work hard to deliver the level of support that we would like to receive.
We believe that in ‘each customer’, not ‘just another customer’. The result of this is our Customer First initiative and promise, which guarantees every customer receives the same level of service and expert help and advice with a personal touch.
To deliver the levels of support our customers expect with a market leading organisation, all our employees complete training in the Customer First initiative.
In keeping with this personal approach to service, we have developed a hand-picked team of experts to answer your questions and provide professional support. Each member of this friendly team has been extensively trained on all aspects of the Stericycle business.
In most cases, we aim to provide you with a simple solution, the first time you contact us. However, where this is not possible, we follow a clear and methodical problem solving process that keeps you informed at every stage and guarantees results.
Celebrating 30 years of safe and sustainable specialist waste management with a HSJ Partnership Award
There can be no better way of celebrating our 30th birthday and three decades of providing healthcare waste management services to over a million customers than with a HSJ partnership award. Stericycle has just won an HSJ Clinical Support Service award for its work delivering the Bio Systems Sharps Management service at Salford Royal NHS […]
We are delighted that our Bio Systems Sharps Management service at Salford Royal NHS Foundation Trust has been nominated for an HSJ Clinical Support Service award in the HSJ partnership awards 2019. The award recognises providers and commissioners of clinical support services in the NHS that have improved efficiency, quality and value through service redesign […]
Stericycle is much more than just a supplier to us…we have developed a strong partnership, working jointly on solving service issues and implementing innovative solutions.
Charles Joly, Environmental Waste & Sustainability Manager
Working with Stericycle is a true partnership. By working together we are able to provide professional, efficient waste disposal, and ensure compliance with the latest waste legislation.
Phil Chaloner, Waste Management Co-ordinator